MANAGING QUALITY IMPROVEMENT

 

 

 

 

CARNEGIE-MELLON UNIVERSITY

Heinz School of Public Policy and Management

 

 

 

 

 

 

 

 

COURSE OVERVIEW

FACULTY BACKGROUND

LEARNING CONTRACT

STUDENT ASSIGNMENTS

COURSE DESCRIPTION

COURSE OUTLINE

SESSIONS

 

 

 

 

 

 

Instructor:  Joseph J. Balestreire

Contact:  Office Phone:  412-768-6184

Office FAX:  412-762-9060

E-Mail: