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In the following four activities, you will find various excerpts written by experts in a specific technical area. Their main audience includes a wide range of well-educated people-both technical and non-technical. Although they believe their writing was fine, their supervisors have advised them to make their message understood by both audience types.

The technical audience is well educated and has a good understanding of the technical content in their fields. Although the non-technical audiences are also well-educated, their understanding of the technical terms is limited.

Try to select the most appropriate options so that the experts can communicate to each audience most effectively.


  • Be polite, and do not intensify your audience’s problematic actions (avoid phrases like “you should have etc.” or “nothing” or “already over” etc.) or the details of the problem that may be attributed to the audience.
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