User Services
l Library account. User:
– places holds
– renews materials
– updates personal info
l Interlibrary Loan:
–  online submission
–  online delivery
– user initiated loans
–  user manages account
l Electronic Reserves
l Library account. Staff:
– placed holds
– renewed materials
– updated personal info
l Interlibrary Loan:
–  paper submission
– library staff managed
account
l Paper reserves