Course Description


The purpose of this course is to provide students with an understanding of the key technical and managerial issues in the effective development and use of telecommunications by organizations. Discussion of technology will be set in the context of applications, particularly those emphasizing inter-organizational coordination and service delivery. Topics covered will include basic concepts of telecommunication technology (data and voice), internet and intranet technologies, issues related to the operational and strategic use of the technology, and the changing structure of the telecommunications industry.

The prerequisite for graduate students who want to take the course is an introductory course on Information Systems. Undergraduates are required to additionally have a 3.25 GPA (on a scale of 4).


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Ramayya Krishnan rk2x@andrew.cmu.edu