| The Public
Library Setting (1) |
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| n | Remaining
competitive |
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| q | Google has
already won the ready reference |
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| battle … this
cannot be our main emphasis |
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| (Joe Janes, VRD
2003) |
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| q | Janes feels that
our strengths lie with |
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| conducting
reference interviews and handling |
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| more difficult
questions |
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| q | Samuel Swett
Green Awards are proof that this |
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| can happen and
IS happening (Marie Radford, |
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| VRD 2003) |
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