|
|
| Arguments
For Real-Time |
|
| Virtual
Reference (1) |
|
|
|
|
|
|
|
|
|
|
|
|
|
| n | Having the
librarian available to the patron |
||||||||||
| at their time of
need |
|||||||||||
| q | “The digital
library is a lonely place.” |
||||||||||
| - Roy Tennant, 1999 |
|||||||||||
| q | “Having multiple
options for communication |
||||||||||
| means being able
to help patrons more |
|||||||||||
| appropriately.” |
|||||||||||
| - Carol Tenopir, 2001 |
|||||||||||