Wild
Wonderful
Virtual Reference
State of the State
Academic
Libraries
State of the State
Public
Libraries
Arguments Against Real-Time Virtual Reference
Arguments For Real-Time Virtual Reference (1)
Arguments For Real-Time Virtual Reference (2)
The Public Library Setting (1)
The Public Library Setting (2)
The Public Library Setting (3)
The Public Library Setting (4)
The Academic Library Setting (1)
The Academic Library Setting (2)
Local/Regional vs. State/Nat’l/Int’l Consortium
Criteria for Evaluating Software
Chat Software with Basic Features
Chat Software with Advanced Features
Reference Statistics at Carnegie Mellon
Did You Receive the Information You Needed?
Subject Categories of Questions
Chat Compared to In-Person, Telephone, and Email Reference
West Virginia Code
Section
10-1-22
Types of Digital Reference Records
What Librarians Can Do to Protect Patron Privacy
Elements of a Privacy Policy (1)
Elements of a Privacy Policy (2)