Reference Statistics at Carnegie Mellon
485
503
478
Chat
886
1,129
992
E-Mail
603
787
804
Off-Desk
10,156
11,807
12,725
Walk In / Phone
11,645
13,993
14,539
Reference
16,137
16,416
15,670
Info / Dir
2002/2003
2001/2002
2000/2001