Style -can vary widely - let it come naturally - don’t try to be something you aren’t – if you’re naturally businesslike, but not all bubbly that should be just fine … as long as it’s respectful and polite.
	Isolation - focus on listening to them and worry about stuff like sources AFTER you understand the message
	Bad advice in the geographical sources chapter.
	Success - doesn’t necessarily mean an answer - a positive experience is fine.
	Recent brouhaha about 55% rule …