I am a PhD student at Carnegie Mellon University in the Human-Computer Interaction Institute. I am a part of the eHeart Lab, advised by Professor Geoff Kaufman. I received my undergraduate degree from Harvard University in Social Studies in 2013.
In my work I explore social behaviors in online spaces. I focus on small communities and social groups, using mixed methods to study the ways in which they self-regulate via development and enforcement of norms. I am also particularly interested in the impact of different approaches to communication on fostering empathy and understanding. Through my work, I aim to facilitate the design of more welcoming, tolerant, and supportive communities online.
In my study of community moderation practices with Geoff Kaufman, I am examining the ways in which small, entertainment-focused communities develop methods for managing behavior of community members. See more information here.
I am working on a study of anonymous video communication with Geoff Kaufman and Fannie Liu, taking several approaches to studying how modalities of communication as part of a storytelling process can impact both storyteller and listeners.