Tutorial Overview

This tutorial guides you through performing a forensic analysis of organizational structure using public data, org charts, and C-suite titles to understand where power resides, how coordination happens, and where you can add strategic value as a leader.

What You’ll Analyze

You will examine your chosen organization’s formal structure to identify:

  1. Structural design - Functional, divisional, matrix, or hybrid architecture
  2. C-suite composition - Which roles have executive power and what that signals
  3. Silos and seams - Where boundaries exist (geography, product, function)
  4. Power centers - Where decision-making authority actually resides
  5. Coordination challenges - Where integration breaks down
  6. Brokerage opportunities - Where you could bridge structural holes

Why This Matters

Leaders often fail not because they don’t execute — but because they misunderstand the structure they’re embedded in.

  • Structure encodes power: Org design reveals who has decision rights
  • Structure creates coordination costs: Silos determine where collaboration is hard
  • Structure shapes careers: Your network position only matters if structure allows brokerage
  • Structure is strategy made visible: Design choices reflect strategic priorities

Key Question: How does the design of this firm potentially constrain or enable YOUR leadership style and career success?

What You’ll Learn

By the end of this analysis, you will be able to:

  • Decode organizational architecture from public information (Lexis Nexis, org charts, titles)
  • Identify structural forms (functional, M-form, matrix) and their strategic implications
  • Diagnose where silos emerge and where cross-functional work is needed
  • Infer strategic priorities from C-suite role composition
  • Anticipate coordination challenges and information bottlenecks
  • Position yourself strategically based on structural understanding

The Analysis Process

Step Activity Output Data Source
1. Firm Selection Choose target organization Company name + rationale Your career goals
2. Structure Mapping Document formal hierarchy Org chart sketch Lexis Nexis Dossier
3. C-Suite Analysis List executive titles & roles Leadership table Company reports, IR page
4. Silo Identification Map boundaries & divisions Division structure Public filings, org charts
5. Power Diagnosis Infer where decisions happen Power center analysis Title analysis, reporting lines
6. Strategic Synthesis Connect structure to strategy Interpretation memo Your analysis

ORGANIZATIONAL STRUCTURE DIAGNOSTIC

Leaders often fail not because they don’t execute — but because they misunderstand the structure they’re embedded in. Organizational design is not cosmetic; it encodes power, decision rights, and coordination costs.

This section is a forensic analysis of one organization’s structure — using titles, hierarchies, divisions, reporting lines, and formal artifacts to surface where authority lives, silos emerge, and brokerage is possible.

What does the design of a firm reveal about its logic — and your place within it?


Your Task

Goal: Use structure to reverse-engineer how a firm operates. Analyze how coordination happens, where power resides, and where you can add value.

Perform a detailed analysis of your chosen company’s formal organizational structure using Lexis Nexis Dossier, company reports, or other verified sources such as the firm’s investor relations page. Your task is to uncover and interpret the firm’s hierarchy: Who holds executive titles? How are departments or units arranged? Is the company organized functionally, divisionally, geographically, or via a matrix?

The objective is not simply to describe the structure, but to analyze what it reveals about how the company operates. For instance, a traditional hierarchy with many layers may indicate formality, stability, and control—but it might also suggest rigidity or slower decision-making. Conversely, a flat or team-based structure may support agility and innovation but pose risks for coordination and clarity.

As part of your analysis, consider which roles are elevated to C-suite status (e.g., presence of a Chief Diversity Officer or Chief AI Officer) and what that says about strategic priorities. Pay attention to what types of silos may exist, where cross-functional integration is encouraged or limited, and how power and influence might be distributed.

Through this, you can identify potential inefficiencies, strengths, or vulnerabilities. For example, a firm with a highly siloed structure might benefit from brokers who can bridge gaps—a role you might one day play. This section trains you to read between the lines of an org chart to understand how structure shapes behavior, opportunity, and strategic execution.


Key Questions to Answer

Choose a firm you know or want to understand. Use public information, org charts, C-suite titles, and personal experience to answer:

  • What structure is in place (Functional? M-form? Matrix?)
  • Where are the seams and silos (by geography, product, function)?
  • How does structure reflect firm history (acquisitions? legacy units?)
  • Where are the coordination challenges — and where might you broker across them?

Data Collection & Analysis

Step 1: Select Your Firm

Select a firm that you would like to either 1) work for, 2) understand a sector, or 3) learn from as a competitor

Criteria: - Sufficient public information available (public company preferred) - Ideally the same firm from Module 4 (Culture Analysis) - Personal or professional relevance to your career goals


Step 2: Access Lexis Nexis Dossier

Primary Data Source: Lexis Nexis: Dossier

What to Do: 1. Search for your company in Lexis Nexis Dossier 2. Review the organizational structure section 3. Document: - Executive leadership titles (full C-suite) - Reporting relationships (who reports to whom) - Division/business unit structure - Geographic organization (if applicable)


Step 3: Analyze Formal Organization Structure

Once you find your firm, review the structure and answer:

Basic Organization Structure

  • What is the basic organization structure?
  • The titles that appear in the C-suite indicate how it is organized (e.g., region, function, product, etc.)

Strategic Inferences

  • What can we infer about the firm given its org structure and leadership titles?
  • What can we infer from these structures and roles about the company’s strategic priorities, potential silos, and communication flows?

Personal Positioning

  • How does the design of this firm potentially constrain or enable your leadership style and career success?

Step 4: Forensic Analysis

Treat this as a forensic analysis of how the organization is designed to operate and where decision-making power resides.

Pay Attention To: - Any emerging or nontraditional roles (like Chief AI Officer or Chief Sustainability Officer)—these reflect evolving strategic priorities - Where internal coordination may break down - Where you, as a future leader, could play a broker role to bridge gaps and create value

This Exercise Is About: - Understanding where influence and decision-making reside - Identifying potential structural bottlenecks - Recognizing information brokers or siloed departments - Gaining insight into how the firm executes strategy - Finding where someone in your position could add value or build cross-functional ties


Interpretation Guidance

What You’ll Analyze

  1. Formal structure: matrix, functional, M-form, or ad-hoc?
  2. C-suite roles: what gets institutional power (e.g., Chief Revenue vs. Chief Product)?
  3. Silo seams: geography vs. function vs. product
  4. Embeddedness: where do decisions slow down?

You’ll decode whether the structure aligns with the stated strategy — or works against it.


What Structure Reveals

From structure, you can infer:

  • Where decisions are made — and where they’re slowed
  • Which teams are core vs. peripheral
  • Where are power centers (Chief Product vs. Chief People vs. CEO)
  • Who’s likely to hoard vs. share information

Key Interpretation Principles

Reading Organizational Architecture
Structure Type What It Signals Common Risks Your Leadership Opportunity
Functional Hierarchy Efficiency, specialization, clear authority Silos by function, slow cross-functional work Bridge functional silos if you have high Betweenness
Divisional (M-form) Product/market focus, autonomy, duplication of functions Coordination across divisions, inconsistent practices Broker across divisions, translate best practices
Matrix Dual reporting, integration needs, complexity Role ambiguity, political navigation, slow decisions Navigate ambiguity, build coalitions
Flat/Team-based Agility, collaboration, innovation focus Coordination challenges, unclear authority Create structure, establish processes
Hybrid Legacy of M&A, transition state, strategic ambiguity Confusion, competing logics, power struggles Clarify roles, integrate legacy units

Remember

  • Flat orgs ≠ fast orgs. Lack of hierarchy doesn’t guarantee speed.
  • Matrix orgs ≠ coordinated. Dual reporting creates complexity, not clarity.
  • Integration after M&A visible in C-suite duplication (two CFOs, two CTOs).
  • Cross-functional PM roles ≠ real authority without resource control.

Why It Matters

Structure is strategy made visible. Understanding the architectural DNA of a firm lets you:

  • Navigate politics intentionally
  • Spot opportunities to lead across silos
  • Avoid blind spots (e.g., teams that hold informal power but no title)

This section is about learning to read the firm as terrain — like a strategist preparing for a campaign.


Integration with Other Modules

Your structure analysis does NOT stand alone—it must connect to:

Module 1: Class Network Position

Question: Does my network position fit this structure?

Example: > “My high Betweenness Centrality (0.23, Module 1) positions me as a natural broker. Company X’s highly siloed functional structure (Module 3) creates coordination gaps that someone with my bridging capabilities could fill—provided the culture rewards cross-functional work (see Module 4 analysis).”


Module 2: LinkedIn Network Composition

Question: Does my external network align with this firm’s structure?

Example: > “Company X is organized by geography (EMEA, APAC, Americas divisions). However, my LinkedIn network (Module 2) is heavily U.S.-focused (70%), suggesting I lack the global connections needed to navigate a geo-based structure effectively.”


Module 4: Culture Analysis

Question: Does culture reinforce or conflict with structure?

Example: > “Company X’s matrix structure (Module 3) requires extensive collaboration, but the culture punishes ‘consensus-building’ for slowing decisions (Module 4). This structure-culture misalignment creates a ‘structural hole trap’: the architecture demands bridging, but the culture penalizes it.”


Deliverable Guidelines

Structure Description

  • Identify structural form (functional, M-form, matrix, hybrid)
  • List key C-suite roles and what they signal
  • Describe division/unit organization
  • Note any unusual or emerging roles (Chief AI Officer, Chief Sustainability Officer)

Example Opening: > “Goldman Sachs operates a hybrid functional-divisional structure, organized by business line (Investment Banking, Global Markets, Asset Management) with shared service functions (Technology, Risk, Legal) reporting to the CEO. The elevation of a Chief Digital Officer to the C-suite in 2021 signals strategic investment in digital transformation. Geographic divisions exist within each business line, creating a three-dimensional matrix that requires significant coordination.”


Strategic Diagnosis

What Structure Reveals:

  • Strategic priorities (what gets C-suite power?)
  • Where silos exist (functional? geographic? product-based?)
  • Where coordination is hard (matrix ambiguity? functional walls?)
  • Where power resides vs. where titles exist

Personal Positioning:

  • How does this structure fit YOUR network position (Module 1)?
  • Does structure create brokerage opportunities or barriers?
  • Where could you add value given your strengths?
  • What are the structural red flags for your leadership style?

Example Continued: > “This structure reveals Goldman’s strategic tension between specialization (deep functional expertise) and integration (client-facing coordination). The presence of a Chief Digital Officer suggests recognition that digital capabilities must span business lines—a coordination challenge the structure doesn’t inherently solve. Given my high Betweenness Centrality (Module 1) and experience bridging technical and business teams, I could add value by brokering between the Digital Office and legacy business units. However, the culture’s emphasis on individual deal execution (Module 4) may undervalue coordination work, creating a structural opportunity but a cultural liability. My first 90 days would focus on demonstrating quick wins within my vertical before attempting cross-functional integration.”


💡 Pro Tips

  1. Go beyond description: Don’t just list titles—interpret what they mean
  2. Look for signals: New C-suite roles = emerging priorities
  3. Identify misalignments: Structure vs. culture
  4. Connect to your positioning: How does structure affect YOUR leadership style?
  5. Use evidence: Cite org charts, titles, reporting relationships
  6. Integrate across modules: Link to network, culture, LinkedIn findings

Future Use

Use this analysis before: - Joining any firm: Understand terrain before you enter - Pitching a reorg: Know what you’re changing and why - Understanding a client: Structure is often the key means to understand firms - Navigating politics: Anticipate where coordination will be hard

It reveals where leadership is needed — and where formal roles lack real power.


Key Concepts to Apply

Concept 1: Structure as Coordination Mechanism

Definition: How firms organize to manage interdependence and information flow

Application: - Functional structure minimizes coordination within functions, maximizes it across - Matrix structure attempts to coordinate multiple dimensions simultaneously - Your network position valuable ONLY if structure allows you to activate it


Concept 2: Structural Holes in Formal Organizations

Definition: Gaps between divisions, functions, or units where coordination is needed but difficult

Application: - Silos create opportunities for brokerage


Concept 3: Power vs. Authority

Definition: Authority = formal title; Power = actual influence

Application: - C-suite titles reveal what firm claims to prioritize - But check: do these roles have budget authority? Hiring power? Veto rights? - Cross-reference with culture analysis to see if title = real power


Tutorial created by Prof. Brandy Aven, PhD
Carnegie Mellon University | Tepper School of Business
Course: People Analytics & Strategic Leadership