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FAQs

Have a question about Camtasia Relay? The following questions and answers might help.

Frequently Asked Questions About Camtasia Relay

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What is Camtasia Relay?
Camtasia Relay lets you easily create a video and audio account of your lecture, presentation, or meeting. It captures all on-screen activity and audio on computers running on both Windows and Mac operating systems.

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How do I know that Camtasia Relay is recording?
When Camtasia Relay is recording, you will see it in the dock. It displays the current recording time.

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Can I edit my recording?
The Camtasia Relay recorder supports only trimming the beginning and end of your presentation. See Trim the Presentation for more information.

If you are interested in more serious editing capabilities, Camtasia Relay can produce files for editing in Camtasia Studio and Camtasia for Mac. This requires access to Camtasia software and profiles to produce these files to be set up by the administrator. Please contact your administrator to find out if this is available in your organization.

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Are there things I should do before I start recording?
Camtasia Relay records everything on your screen and all audio picked up on your selected microphone. To avoid interruptions during the presentations, you may want to shut down other programs, such as email, calendar reminders, instant messaging application, etc.

You should do a test recording to verify Camtasia Relay is recording what you think it is recording and that your audio levels are appropriate. See Make a Test Recording for more information.

Make sure you have enough disk space for recording. Check your Available Disk Space and remove any unnecessary files from your computer or portable storage device.

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I’m not currently online. Do I wait to submit my recording?
No, you do not need to wait. After you finish recording, you should submit the presentation, whether you are online or not. When you submit, the presentation is “readied” for upload. If you are not online, the presentation is saved to your computer and automatically starts uploading the next time your computer is online. It uploads “behind the scenes” and you will not see any visible cues on your computer.

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What is the portable recorder? Why can’t I find it to download?
The Camtasia Relay portable recorder is an optional component and may not be available in your organization. You should contact your administrator for additional information

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Where can I find more help?
For general Camtasia Relay resources from TechSmith, the makers of Camtasia Relay, see Need More Help?

Please contact your administrator for organization-specific information such as the final location of your presentations, login or password issues, microphone issues, etc.

See also