
Share when the Camtasia Relay Plug-In is Offline
What happens if you don't have access to the Camtasia Relay server when you're ready to share your presentation? Good news! You you can still share your presentation, and the next time your computer is connected to the Internet, your presentation is uploaded to the Camtasia Relay server automatically.
FAQs About Sharing When Offline
- Can I log in when I'm offline?
You can only log in to the plug-in if you previously logged in to the Camtasia Relay plug-in or recorder when your computer was online and connected to the server. (This works because a successful log in when you're online will save, or "cache", your information on your computer.) - What do I do if I can't log in?
If you can't log in, you can still share your presentation. You should identify yourself as a guest. Instead of logging in, click Guest, enter your name and your email address, and click Submit. - Why can't I see my profiles?
You can only access your profiles when you are logged in, not when you have identified yourself as a guest. Your only option is to use the Upload and Decide Later profile. - Since Camtasia Relay is offline, how does my video upload?
If you are not connected to the Internet, your presentation automatically starts uploading when you next connect to the Internet. You are not notified when your presentation begins to upload. After you share your presentation, you cannot access or view the status of the upload on your computer. Instead, you can Check the Status of Your Presentation on the Camtasia Relay website.