Tridas Mukhopadhyay

Professor of Information Systems

Tepper School of Business

Carnegie Mellon University, Pittsburgh, PA 15213-3890

Overview

 

Education

Publications

Former Positions

Grants

Consulting

Teaching

PhD Students

Professional Activities

Awards

Service

 

Education

 

Degree

Discipline

University 

Date

Ph.D.  

Computer and Information Systems

The University of Michigan, Ann Arbor

1987

M.B.A.

Computer and Information Systems

Indian Institute of Management, Calcutta

1981

B. Tech. 

Electrical Engineering

Indian Institute of Technology, Kharagpur

1978

 

Former Positions and Present Position with Carnegie Mellon

·         1986 - 1987 Instructor of Information Systems, Tepper School of Business,

Carnegie Mellon University

·         1987 - 1993 Assistant Professor of Information Systems, Tepper

·         1993 - 1996 Associate Professor without Indefinite Tenure, Tepper

·         1996 - 1997 Associate Professor with Indefinite Tenure, Tepper

·         1998 -          Professor

·         1999 - 2004 Director, MS in Electronic Commerce

·         2000 -         Deloitte Consulting Professor of e-Business

 

Consulting Assignments

·         1989-1994 Advanced Technology Innovation Program, Bellcore.

·         1994-1995 Automotive Industry Action Group

·         1999 Digital Creators

·         1999-2001 Jones Int’l University

·         2000-2001 Satyam Computer Services Ltd.

·         2001-2002 Chambers of Commerce Service Corporation

·         2002- 2010 Singapore Management University

·         2004          Gartner

 

Teaching and Education

·         Information Technology Management

·         Database Management

·         Doctoral Seminar in Information System

 

Ph.D. Students

  1. Anitesh Barua, 1991 (Committee Member) University of Texas, Austin
  2. Steven Vicinanza, 1991 (Committee Member) Energy Management Associates, EDS
  3. Fred Riggins, 1993 (Chair) Georgia Institute of Technology, Atlanta.
  4. Jin-woo Kim, 1993 (Committee Member) Yonsei University, Seoul, Korea
  5. Vandana Gadh, 1994 (Chair) University of Wisconsin, Madison.
  6. Prabu Davamanirajan, (Committee Member), 1996; JP Morgan.
  7. Mayuram Krishnan (Committee Member), 1996; University of Michigan.
  8. E. S. Jallath-Coria, (Chair) 2000, Central Bank of Mexico.
  9. A. Gopal, (Chair), 2000, University of Maryland.
  10. R. Telang, (Chair), 2002, Carnegie Mellon University.
  11. B. Yoo, (Chair), 2003, HKUST.
  12. A. Ghose, (Chair), 2004, NYU
  13. S. Yu, (Chair), 2005, HKUST.
  14. S. Wattal (Chair), 2006, Temple University.
  15. B. C. Kim (Chair) 2007, Virginia Tech.
  16. S.H. Kim (Co-Chair) 2008, Natinal University of Singapore.
  17. Ashish Agarwal (Chair) 2009 University of Texas, Austin

 

Publications

·         Papers Critically Reviewed Before Publication in Journals

 
1.  “A Study of Sourcing Channels for Electronic Business Transactions,” 
with B. Yoo and V. Choudhary,   Journal of MIS, (in press). 
2.  "Use of Consumer Information in Email Advertising: An Empirical Study",
 with S Wattal, R Telang, and P. Boatwright, Information Systems Research (in press).

3.     “Optimal CRM Implementation Strategies and its Impactions on Customers,”
 with S H Kim, Information Systems Research (in press).

4.      “Learning Curves of Agents with Diverse Skills in Information Technology Enabled Physician Referral Systems,”
 with P Singh and SH Kim, Information Systems Research (in press).

5.     “The Effect of a Liability Mechanism on Software Security” with B C Kim and P Chen,
 Production and Operations Management (in press).

6.     “An Economic Analysis of the Software Market with a Risk-Sharing Mechanism,”
 with BC Kim and P Chen, International Journal of Electronic Commerce, 14(2): 7-39, 2010.

7.     “Information Personalization in a Two-Dimensional Product Differentiation Model,”
 with S Wattal and R Telang, Journal of MIS,  26(2), 69-95, 2009.

8.     “The Impact of Internet Referral Services on a Supply Chain,” with A. Ghose, and U. Rajan, 
       Information Systems Research 18:3(300-319), 2007.
9.     “Electronic Marketplaces with Different Ownership Structures,” with B. Yoo and V. Choudhary, 
       Management Science 53:6 (952-961), 2007.
10.  “Systems Design, Process Performance, and Economic Outcomes in International Banking,” 
       with P. Davamanirajan, R. J. Kauffman and C. H. Kriebel, Journal of MIS,  23(2): 67-92, 2006.

11.  “Personalized Pricing and Quality Differentiation on the Internet,” with V. Choudhary, A. Ghose,      

       and U. Rajan, Management Science, 51(7):1120-1130, 2005.        

12.  “How Well Do Mexican Banks Manage Their Reserves?” with Eduardo Jallath-Coria, and Amir Yaron,

      Journal of Money, Credit, and Banking, 37(4): 623-643, 2005.

13.  “The Impact of Institutional Forces on Software Metrics Programs,” with A. Gopal and M. Krishnan,

      IEEE Transactions on Software Engineering, 31(8): 657-678, 2005.

14.  “Drivers of Web portal use,” with R. Telang, Electronic Commerce Research and Applications

      4(1): 46-62, 2005.

15.  "The Market Structure for Internet Search Engines", with R. Telang and U. Rajan,

      Journal of MIS, 21(2): 137-160, 2004.

16.  "A Decision Model for Software Maintenance," with M. S. Krishnan and C. H. Kriebel,

      Information Systems Research, 15(4):396-412, 2004.

17.  “A Mixture Model for Internet Search Engine Visits,” with R. Telang and P. Boatwright,

       Journal of Marketing Research, 41(2): 206-214, 2004.

18.  “Contracts in Offshore Software Development: An Empirical Analysis,” with A. Gopal,

       K. Sivaramakrishnan, and M S Krishnan, Management Science, 49(12) 1671-1683, 2003.

19.  “Strategic and Operational Benefits of Electronic Integration In B2B Procurement Processes,"

       with S. Kekre, Management Science 48(10): 1301-1313, 2002.

20.  “A Model of Neutral B2B Intermediaries,” with B. Yoo and V. Choudhary,
       Journal of MIS, 19(3): 43-68, 2003.
21.  “The Role of Software Processes and Communication in Offshore Software Development: 
       A Field Study,” with A. Gopaland M. S. Krishnan, Communications of the ACM, 45(4), 193-200, 2002.

22.  "Intrafirm Resource Allocation with Asymmetric Information and Negative Externalities," with

        R. Nadiminti and C. H. Kriebel, Information Systems Research 2002, 13(4):428-434.

23.  “Measurement Programs in Software Development: Determinants of Success,” with A Gopal,

       M. S. Krishnan and Dennis R. Goldenson, IEEE Transactions on Software Engineering

       28(9): 863-875, September 2002.

24.  “Assessing the Business Value of Information Technologies in Global Wholesale Banking:

       The Case of Trade Services," with P. Davamanirajan and C. H. Kriebel,

       Journal of Organizational Computing and Electronic Commerce, 12(1): 5-16, 2002.

       Reprinted in “Information Technology and e-Business in the Financial Services,”

       Steven R. Gordon (Ed.), Ivy League Publishing, 3-21, 2004.

25.  “Software Project Duration and Effort: An Empirical Study,” with E. Barry and S. Slaughter,

       Information Technology and Management, January 2002.

26.  “An Empirical Analysis of Cost and Conformance Quality in Software Products,” with M. S. Krishnan,

       C. H. Kriebel and S. Kekre, Management Science 46(6): 745-759, 2000.

27.  “Communication and Information: Alternative Uses of the Internet in Households,” with R. Kraut,

       J. Szczypula, S. Kiesler, and W. Scherlis, Information Systems Research 10(4): 287-303, 1999.

28.  “Software Process Models and Project performance,” with M. S. Krishnan, and D Zubrow,

       Information Systems Frontiers, 1:3, 267-277, 1999.

29.  “Overcoming EDI Adoption and Implementation Risks,” with F. J. Riggins,

      International Journal of Electronic Commerce, 3(4): 103-123, 1999.

30.  “Internet Paradox: A Social Technology that Reduces Social Involvement and Psychological

       Well-Being?” with R. Kraut, M. Patterson, V. Lundmark, S. Kiesler, and W. Scherlis,

       American Psychologist, 53(9): 1017-1031, September, 1998.

31.  "Information Technology Impact on Process Output and Quality," with S. Rajiv and K. Srinivasan,"

       Management Science, 43(12): 1645-1659, 1997.

32.  “Direct and Indirect Impacts of Information Technology Applications on Productivity: A Field Study,”

       with V. Mangal, International Journal of Electronic Commerce, 1(3): 85-100, 1997.

33.  "Assessing the Impact of Information Technology on Labor Productivity: A Field Study,"

       with J. Lerch and V. Mangal, Decision Support Systems, 19: 109-122, 1997.

34.  “The HomeNet Field Trial of Residential Internet Services,” with R. Kraut, W. Scherlis, J. Manning and

       S. Kiesler, Communications of the ACM, 39(12): 55-63, 1996.

35.  "Software Effort Estimation with a Case-based Reasoner," with M. J. Prietula and S. Vicinanza,

       Journal of Experimental and Theoretical Artificial Intelligence 8:341-363, 1996.

36.  “Risk Aversion and the Value of Information" with R. Nadiminti and C. H. Kriebel,

       Decision Support Systems, 16, 241-254, 1996 (Reprinted in the Encyclopedia of

       Library and Information Science).

37.  "Software Processes and Project Performance," with C. Deephouse, D. Goldenson, and M. Kellner,

       Journal of Management Information Systems, 12(3): 185-203, 1996.

38.  "Information Technologies and Business Value: An Analytic and Empirical Investigation," with

       A. Barua and C. H. Kriebel, Information Systems Research, 6(1): 3-23, 1995.

39.  "Business Value of Information Technology: A Study of Electronic Data Interchange,"

        S. Kekre and S. Kalathur, MIS Quarterly, 19(2): 137-156, 1995 *Best Paper Award*.

        Reprinted in “Exploring Information Systems Research Approaches: Readings and reflections,”

        edited by  R D Galliers, M L Markus, S Newell, Routledge, 215-234, 2007.

40.  "Optimal Policies for Subsidizing Supplier Interorganizational System Adoption," with F. J. Riggins

       and C H Kriebel, Journal of Organizational Computing, 5(3); 195-326, 1995.

41.  “Impact of Electronic Data Interchange Technology on JIT Shipments," wirh K. Srinivasan

       and S. Kekre, Management Science, 40(10): 1291-1304, 1994.

42.  “Interdependent Benefits from Interorganizational Systems: Opportunities for Business

        Process Re-engineering," with F. J. Riggins, Journal of Management Information Systems,

        11(2): 37-57, 1994.

43.  “The Growth of Interorganizational Systems in the Presence of Network Externalities,"

        with F. J. Riggins and C. H. Kriebel, Management Science, 40(8): 984-998, 1994.

44.  “Simultaneous Estimation of Cost Drivers," with S. M. Datar, S. Kekre, and K. Srinivasan,

        Accounting Review, 68(3): 602-614, 1993.

45.  "A Microeconomic Production Assessment of the Business Value of Management Information

        Systems," with R. B. Cooper, Journal of Management Information Systems, 10(1): 33-55, 1993.

46.  "Software Effort Models for Early Estimation of Process Control Applications," with S. Kekre,

       IEEE Transactions on Software Engineering, 18: 915-924, 1992.

47.  "Examining the Feasibility of a Case-based Reasoning Model for Software Effort Estimation,"

        with S. Vicinanza and M. Prietula, MIS Quarterly, 16(2): 155-171, 1992.

48.  “Impacts of Electronic Data Interchange on Quality Improvement and Inventory Reduction Programs:

        A Field Study" with S. Kekre, International Journal of Production Economics, 28: 265-282, 1992.

49.  "Impact of Management Information Systems on Decisions" with R. B. Cooper,

       Omega, 20(1): 37-49, 1992.

50.  "An Economic Analysis of the Strategic Impacts of Information Technology Investments"

       with A. Barua and C. H. Kriebel, MIS Quarterly, 15(3): 312-331, 1991.

51.  "Overloaded Overheads: Activity Based Cost Analysis of Material Handling in Cell Manufacturing"

        with S. M. Datar, S. Kekre, and E. Svaan, Journal of Operations Management, 10(1): 119-137, 1991.

52.  "Software Effort Estimation: An Exploratory Study of Expert Performance", with S. Vicinanza,

        and M. Prietula, Information Systems Research, 2(4): 243-262, 1991.

 

Papers Critically Reviewed Before Publication in Symposium or Conference Proceedings

 

53.  “Marketplaces or Web Services? Alternate Business Models for Electronic B2B Transactions,”
with B. Yoo and V. Choudhary, Hawaii International Conference on System Sciences, 2011.

54.  Attracting Whom? -- Managing User-Generated- Content Communities for Monetization
with Liye Ma, Onur Kesten, Proceedings of the International Conference on Information Systems, 2009.

55.  “IT Infusion and Its Performance Impacts: An Empirical Analysis of E-Procurement in the Service Industry”
with S Yu, A Mishra, A Gopal, Proceedings of the International Conference on Information Systems, 2009.

56.  “Voluntary Open-Source - The Effect of Appropriability, Externality, and Uncertainty,” with Ma, Liye,

       and Chen, Pei-Yu, Proceedings of the International Conference on Information Systems, 2008.

57.  “Project Managers’ Skills and Project Success in IT Outsourcing,” with Langer, Nishtha, and

       Slaughter, Sandra, Proceedings of the International Conference on Information Systems, 2008.

58.  IT Infusion and its Performance Impacts: An Empirical Investigation of E-Procurement in the Service

       Industry” with S Yu, A N Mishra, A Gopal and S Slaughter, Conference on Information Systems and

      Technology 2008.

59.  “Information Personalization in a Two Dimensional Product Differentiation Model: Impact of Market

        Structure and the Q-F Ratio,” with R Telang and S Wattal, Hawaii International Conference on

        Systems Sciences, 2008.

60.  Optimally securing interconnected information systems and assets,” with Vineet Kumar and

       Rahul Telang, Workshop on the Economics of Info Security, Pittsburgh, 2007.

61.  “Strategic Investments in the Right CRM Technologies, in the Right Amount, and in the Right Order,”

       with S.H. Kim, Proceedings of the International Conference on Information Systems, 2006.

62.  “Pricing Open Source Software,” with B. C. Kim and P. Chen, Proceedings of the International

        Conference on Information Systems, 2006.

63.  “Enterprise Information Security: Who should mange it and how?” with Vineet Kumar and

        Rahul Telang, Workshop on the Economics of Info Security, London, 2006.

64.  “Systems Design, Process Performance, and Economic Outcomes,” with P. Davamanirajan, 
        R. J. Kauffman, C. H. Kriebel, HICSS, 2006.

65.  “An Economic Analysis of Software Market with Risk Sharing Contract,” with B. C. Kim and P. Chen,

       Proceedings of the International Conference on Information Systems, Las Vegas, 2005.

66.  "An Economic Analysis of Software Market with Risk-Sharing Contract" with B. C. Kim and P. Chen,

       Workshop on the Economics of Info Security, 2005. http://infosecon.net/workshop/schedule.php

67.  “Information Technology and Organizational Learning: An Empirical Analysis,” with M. J. Ashworth,

       and L. Argote, Proceedings of the International Conference on Information Systems,

       Washington, DC, 2004.

68.  "Competition Between Search Engines", with U. Rajan and R. Telang, HICSS, 2004.

69.  “Strategic Benefits of Internet Referral Services,” with A. Ghose, and U. Rajan,

       Int’l Conf on E-Commerce, 2003.

70.  “Organizational Capabilities And The Assimilation Of Electronic Procurement In Service Industries,

       with Seunghee Yu, and Sandra Slaughter, Proceedings of the International Conference on

       Information Systems, Barcelona, 2003.

71.  “Personalized Pricing: A Strategic Advantage for Electronic Retailers,” with A Ghose, U Rajan

       and V. Choudhary, Proceedings of the Conference on Information Systems and Technology

       (CIST-2003), Atlanta, 2003.

72.  “Impact of Referral Services on Channel Profits: Competition between Manufacturers and

       Infomediaries,” with A Ghose and U Rajan Conference on Information Systems and Technologies,

       San Jose, 2002.

73.  “Dynamic Pricing: A Strategic Advantage for Electronic Retailers,” with A Ghose, U Rajan

       and V. Choudhary, Proceedings of the International Conference on Information Systems, Barcelona,

       305-315, 2002.

74.  “Pricing Strategies of Electronic B2B Marketplaces with Two-Sided Network Externalities,”

        with B. Yoo, and V. Choudhary, Proceedings of the 35th Hawaii International Conference

       on Systems Sciences, IEEE Computer Society Press, 2002.

75.  “Neutral vs. Biased Marketplaces: A Comparison of Electronic B2B Marketplaces with Different

       Ownership Structures,” B. Yoo, V. Choudhary, T. Mukhopadhyay, Proceedings of the International

       Conference on Information Systems, New Orleans, 2001 (Best Paper Award).

76.  "Determinants of Success in Software Measurement Programs: Initial Results," Proceedings of the

       Sixth International Software Metrics Symposium (Metrics 1999), Los Alamitos, California: 

       IEEE Computer Society Press, 1999.

77.  “Communication and Information: Alternative Uses of the Internet in Households,” with

       R. Kraut, J. Szczypula, S. Kiesler, and W. Scherlis, Proceedings of CHI 1998, 368-375.

78.  “HomeNet: A Study of Electronic Communication by Families and the Transformation of Home

       Computing,” with R. Kraut, W. Scherlis, J. Manning, and S. Kiesler, Proceedings of CHI 1996,

       284-291.

79.  "To License or Not? The Case of a New Information Technology Product," with P. Davamanirajan,

         and C. H. Kriebel, Proceedings of the 28th Hawaii International Conference on Systems Sciences,

        IEEE Computer Society Press, 1995, pp. 980-989.

80.  “The Effect of Software Process Improvement on Product Quality and Meeting Project Targets,"

       with C. Deephouse, D. Goldenson and M. Kellner Proceedings of the 28th Hawaii International

       Conference on Systems Sciences, IEEE Computer Society Press, 1995, pp. 710-719.

81.  “Productivity Adjustment Matrices: The Effects of Knowledge Variance in Software Estimation,”

       with M. Prietula, and S. Vicinanza, Proceedings of the 8th Florida Artificial Intelligence Research

      Symposium, 1995, pp. 253-257.

82.  "The Impact of Unequal Interdependent Benefits from Interorganizational Systems," with F. J. Riggins

        Proceedings of the 27th Hawaii International Conference on Systems Sciences, IEEE Computer

       Society Press, 1994, pp. 875-884.

83.  "Extraction and Representation of Productivity Expertise in a Case-based Reasoner," with M. J.

        Prietula and S. Vicinanza, 5th International Symposium on Artificial Intelligence, 1992, pp. 88-95.

84.  "Information Technology Innovation and Competition in the Presence of Switching Costs,"

       with P. Davamanirajan and C. H. Kriebel, Proceedings of the International Conference on Information

       Systems, New York, 1991, pp.1-14.

85.  "Research in MIS Effectiveness: A Microeconomic Production View," with R. B. Cooper

        in Information Systems Research, (Ed.) Hans-Erik Nissen, et al., Elsevier Science, New York, 1991,

        pp. 81-102.

86.  "Case-based Reasoning in Software Effort Estimation," with S. Vicinanza and M. Prietula,

       Proceedings of the International Conference on Information Systems, 1990, pp. 149-158.

87.  "On the Economics of the Software Replacement Problem," with D. K. Gode and A. Barua

       Proceedings of the International Conference on Information Systems, 1990, pp. 159-170.

88.  "MIS and Information Economics: Augmenting Rich Descriptions with Analytical Rigor in Information

       Systems Design," with A. Barua and C. H. Kriebel, Proceedings of the International Conference on

       Information Systems, Boston, 1989, pp. 327-339.

89.  "A Cost Analysis of the Software Dilemma: To Maintain or to Replace", with A. Barua

        Proceedings of the 22nd Hawaii International Conference on Systems Sciences,

        IEEE Computer Society Press, 1989, pp. 89-98.

90.  Knowledge-Based Components of Software Development Effort Estimation: An Exploratory Study"

       with M. Prietula and S. Vicinanza, IFIP/IFAC/IFORS Workshop, Singapore, in Expert Systems in

       Economics, Banking and Management, (Ed.) L. F. Pau et. al., Elsevier Science, Amsterdam, The

       Netherlands, 1989, pp. 361-369. 

 

Sections or Chapters in Edited Monographs, Textbooks or Similar Volumes

 

91.  “Advances in the Economics of Information Security,” in Handbooks in Information Systems,

       Vol. 4 (Eds.) Rao and Upadhyaya, Emerald Publishing, 559-581.

92.  "Personalized Pricing and Quality Differentiation on the Internet", with Ghose, Anindya and

        Choudhary, Vidyanand; and Rajan, Uday; Review of Marketing Science Working Papers:

        Vol. 2: No. 1, Article 3, December 2002.

93.  “How Well Do Banks Manage Their Reserves?” with Eduardo Jallath-Coria, and Amir Yaron,

        Working Paper 9388, National Bureau of Economic Research, December 2002.

94.  “Information Technology and Business Performance: Past, Present and Future,” with A. Barua

In “Framing the Domains of IT Management,” (ed.) R.W. Zmud, Pinnaflex, 65-84, 2000.

95.  “Modeling Impacts of Electronic Data Interchange Technology,”with S. Kekre and K. Srinivasan

       in Quantitative Models for Supply Chain Management,” in (Ed.) S. Tayur, R. Ganeshan, M. Magazine,

       Kluwer Academic Publishers, 359-380, 1999.

96.  "How to Win with Electronic Data Interchange," in Future Markets: How Information Technology Help

       Shape Competition, (Ed.) C. F. Kemerer, Kluwer Publishing, 91-106, 1998.

97.  “Cost, quality and customer satisfaction of software products,” with M. S. Krishnan, S. Kekre, C. H.

       Kriebel, M. Kellner and K. Srinivasan, in The Practice of Quality Management (in press) ed by

       P Lederer and U Karmarkar 1997 99-116, ISBN 0-7923-9864-5

98.  “Managing Variety in Software Products,” with M. S. Krishnan, S. Kekre, and K. Srinivasan,

        in, Product Variety Management, (Ed) Christopher S. Tang and Tek Ho Kluver Publications, 1997.

99.  "Individual and Organizational Productivity: Linkages and Processes," with Paul S. Goodman

       and F. Javier Lerch and T. Mukhopadhyay, in Organizational Linkages: Understanding the

      Productivity Paradox, (ed.) D. H. Harris, National Research Council, National Academy Press,

      Washington, D. C., 1994, pp. 54-80.

100."Assessing the Economic Impacts of Electronic Data Interchange Technology,"

       in Strategic and Economic Impacts of Information Technology Investment, (Ed.) R. Banker, et al.,

       Idea Publishing, Middletown, PA, 1993, pp. 241-264.

101."Costs of Product and Process Complexity", with R. D. Banker, S. M. Datar, and S. Kekre in

       Measures for Manufacturing Performance (Ed.) Robert Kaplan, Harvard Business School Press,

       Cambridge, 1990, pp. 269-290.

 

Published Abstracts, Discussions, Reviews

 

102.“Impact of Information Technology on Toll Collection at the Pennsylvania Turnpike"

       with J. Lerch and V. Gadh, Proceedings of the International Conference on Information Systems,

      1992, pp. 256.

103.“Assessing the Impact of Information Technology Applications”, with V. Gadh,

       AIS Americas Conference on Information Systems, Pittsburgh, 1995, pp. 349-351.

104.“Assessing the Business Value of Information Technology in Global Wholesale Banking”,

       with P. Davamanirajan, and C. H. Kriebel, AIS Americas Conference on Information Systems,

      Pittsburgh, 1995, pp. 511-513.

105.“Cost of Quality in Software Products: An Empirical Analysis,” with M. Krishnan, S. Kekre,

C.H. Kriebel, and M. Kellner, AIS Americas Conference on Information Systems,

Pittsburgh, 1995, pp. 372-374.

106.“Software Project Management: The Relationships Among Effort, Change and Time,” with

       E. Barry, and S. A. Slaughter, AIS Americas Conference on Information Systems, Indianapolis, 1997.

107.“Usability, Help Desk Calls, and Residential Internet Usage,” with S. Kiesler, R Kraut, V Lundmark,

and W Scherlis, CHI 1997, 536-537.

108.“Social Impact of the Internet: What Does It Mean?” with Kraut, R. E., Scherlis, W., Patterson, M,

      and Kiesler, S. (1998). Communications of the ACM, 41(12), 21-22.

 

·         Completed Working Papers

 

109.“Seeking Variety: A Dynamic Model of Employee Blog Reading Behavior,” with P Singh and N Sahoo,
Information Systems Research (1st round).

110.“A Hidden Markov Model for Collaborative Filtering,” with P Singh and N Sahoo, MIS Quarterly (2nd round).

111.“How does Practical Intelligence in Project Managers Affect Project Performance in Software Offshore Outsourcing?”
 with N. Langer and S. Slaughter, Information Systems Research (2nd round).

112.“Assessing the Impact of IT-Enabled Service Quality Enhancements,” with S. Kim, MIS Quarterly (1st round).

113.“The Impact of KMS Usage on Performance: A Field Study,” with S. Kim, Management Science (1st round).

 

Grants and Contracts 

1.     “Assessment of CRM Systems” UPMC Health System, $76,010, 2007-09. Role: PI.

2.     “Assessment of Knowledge Management Systems,” Giant Eagle, $31,950, 2006-08. Role: PI.

3.     CyLab Grant 2007-08: “Selecting Software Project Managers” $75,000. Role: Co-PI.

4.     (i) CyLab Grant 2006-07: “Security Inside the Enterprise” $47,774. Role: PI.

          (ii) CyLab Grant 2006-07: “Software Product Risks & Liabilities” $47,774. Role: PI.

5.     NSF Grant Award No. SES-0423308, "The Impact of Information Technology on Group

       Performance" $150,000. Role: PI.

6.     “MSEC Practicum Projects” from Alcoa, CPA Consulting Services, KITA, Pratt and Whitney,

       Sikorsky, Tepper School of Business, TIDE, UTC, Total $320,000.

7.     “MSEC Practicum Projects” from Alcoa, datacardsonline.net, Hamilton Sundstrand, Johnson &

       Johnson, Pittsburgh Social Enterprise Forum, Port of Pittsburgh, Pratt and Whitney,

       Total $280,000.

8.     “MSEC Practicum Projects” from AMS, Alcoa, Johnson & Johnson, PNC Bank, C&C Barge Co.

      Total $275,000.

9.     “MSEC Practicum Projects” from Alcoa, PPG, Port of Pittsburgh, Semantic Media,

      Johnson and Johnson, Marconi, HMS Hallmark, PNC Bank, Phoenix Technologies, Core-Teck,

       $400,000 AY 2000-01.

10.  “MSEC Practicum Projects” from Barclays, Diamond Technology Partners, IBM, Texas Supreme

      Court, Trilogy, WQED Pittsburgh, and Zefer, $200,000 AY 1999-2000.

11.  “TV, Telephones and the Internet: The impact of residential information technology on social

      involvement and psychological well being," National Science Foundation, $882,326, 1999-02. Role:

      Co-Principal Investigator.

12.  “Contracts in Offshore Software Development,” Carnegie Bosch Institute, $60,000, 1998.

      Role: Principal Investigator.

13.  Field Trial of Home Internet Use,” National Science Foundation, IRI 9625862, $722,980,

      1996-1999. Role: Co-Principal Investigator.

14.  Corporate Affiliates of HomeNet Project: Apple Computer, Bell Atlantic, Bell Communication

      Research, AT&T Research, Hewlett Packard, Intel Corporation, Interval Research, Markle

      Foundation, N.P.D. Group, Nippon Telephone & Telegraph, Panasonic Technologies, CNET,

      Lotus Development Corporation, US West, USPS totaling over $750,000.

15.  “Measuring and Understanding Drivers of Costs at General Mail Facilities," Grant from

       United States Postal Services $110,000 in 1990-91, $167,000 in 1991-92, $174,835 in 1992-93.

       Role: Principal Investigator.

16.  "Economic impacts of Electronic Data Interchange," Grant from Automotive Industry Action Group,

      1991-92 ($50,000). Role: Co-Principal Investigator.

17.  Grant from Pennsylvania Turnpike Commission to study the impact of information technology on

      the  relative  productivity  of  turnpike interchanges, 1991-92 ($16,000). Role: Principal Investigator.

18.  NSF Grant "Identifying the Economic Impacts of Information Technologies," ($85,128 in 90-91;

      $94,310 in 91-92). Role: Co-Principal Investigator.

19.  Grant from Information Networking Institute and Bell  Communications Research , “The Impact of

      Electronic Data Interchange Technology on the Organization" ($70,000 for 1990-91) Role:

      Co-Principal Investigator.

20.  NSF Grant "An Analogical Model of Software Effort Estimation" 1990-91. ($62,433 in 90-91)

      Role: Co-Principal Investigator.

21.  “Costing for Manufacturability" from Center for the Management  of Technology / GM - NSF Grant

      CDR8522616, AY 1987-90. $230,000. Role: Co-Principal Investigator.

22.  Grant from Information Networking Institute and Bell Communications Research, "A Contingency

      Approach to Determine the Operational Implications of EDI" ($62,000 for 1989-90) Role:

      Co-Principal Investigator.

23.  Grant from Information Networking Institute to develop course materials $25,947, (1990).

     Role: Principal Investigator.

 

Professional Activities

·         Panel discussion 

1.     "Evaluating Information Technology", Discussant, International Conference on Information Systems,

      Minneapolis, 1988.

2.     "Research in Progress in Economics and Information Technology", Panel Discussant, International

       Conference on  Information Systems, New York,  1991.

3.     "Software  Maintenance  and  Replacement", Discussant, International Conference on Information

       Systems, 1994.

4.     “IT Vendor Coalitions,” Discussant, Workshop on Information Systems and Economics, Cleveland,

        1996.

5.     “Effect of Competition on Software Acquisition,” Discussant, Workshop on Information Systems and

       Economics, Atlanta, 1997.

6.     “Information Systems’ Voyage to Self-Discovery: Is the First Stage the Development of a Theory?”

       Panel Discussant, International Conference on Information Systems, Barcelona, 2002.

 

·         Conference or program committee chair or member 

7.     Co-chair, 3rd Workshop on Information Systems  and Economics, New York, December, 1991.

8.     Program Committee Member, 16th International Conference on Information Systems,

       Amsterdam, 1995.

9.     Program Committee Member, 17th International Conference on Information Systems,

      Cleveland, 1996.

10.  Program Committee Member, Chair of Research-in-Progress Track, 18th International Conference on 

      Information Systems, Atlanta, 1997.

11.  Program Committee Member, INFORMS Information Systems and Technology Conference,

      Washington, D. C., 1996.

12.  25th ICIS Doctoral Consortium Co-Chair, Washington DC, 2004.

 

·         Conference session chair

13.  "Software Cost Management," ORSA/TIMS, Las Vegas, May 1990.

14.  "Strategic and Economic Impacts of Information Technology," ORSA/TIMS, Philadelphia,

       October 1990.

15.  "Electronic Data Interchange and Interorganizational Systems," ORSA/TIMS, Nashville, May 1991.

16.  "Information Technology in Manufacturing and  Operations Management," ORSA/TIMS, Orlando,

      April 1992.

17.  “Software Maintenance,” 16th International Conference on Information Systems, Amsterdam, 1995.

18.  “The Implications of Information and Work Flows,” 17th International Conference on Information

      Systems, Cleveland, 1996.

19.  “Managing Software Development,” 20th International Conference on Information Systems,

      Charlotte, 1999.

20.  “ECONIS-S1” 27th International Conference on Information Systems, Milwaukee, 2006.

 

·         Conference talks after critical review prior to presentation

21.  "Costing of Product Design for Manufacturability," S. Datar, S. Kekre and T. Mukhopadhyay,

       ORSA/TIMS, Denver, October 1988.

22.  "Strategic Costing of Product Design Choices," S. Datar, S. Kekre and T. Mukhopadhyay,

       ORSA/TIMS, Vancouver, May 1989.

23.  “A Microeconomic Approach to Management Information System  Evaluation," T. Mukhopadhyay and

      R. B. Cooper, ORSA/TIMS, Vancouver, May 1989.

24.  "Expertise in Software Cost Estimation," S. Vicinanza, T. Mukhopadhyay and M. Prietula,

       ORSA/TIMS, New York, October 1989.

25.  "A Neoclassical Production View on Management Information System  Effectiveness,"

       T. Mukhopadhyay and R. B. Cooper, Workshop on Information Systems and Economics, MIT, 1989.

26.  "A New Approach to Measuring the Business Value of Information Technologies," A. Barua,

       C. H. Kriebel and T. Mukhopadhyay, Workshop on Information Systems and Economics, MIT, 1989.

27.  "Determining the Business Value of Information Technologies," A. Barua, C. H. Kriebel and

       T. Mukhopadhyay, ORSA/TIMS, Las Vegas, 1990.

28.  "Early Estimation of Software Development Effort:  A Feature  Based Model," T. Mukhopadhyay

        and S. Kekre, ORSA/TIMS, Las Vegas, May 1990.

29.  "Feature Based Planning Methodology for Designs in Manufacturing Systems," S. Datar, S. Kekre

       and T. Mukhopadhyay, ORSA/TIMS, Las Vegas, 1990.

30.  "Productivity Impacts with Cellular Manufacturing," S. Datar, S. Kekre, T. Mukhopadhyay and

        E. Svaan, ORSA/TIMS, Las Vegas, May 1990.

31.  "Relating Product-Process Design Features to Costs of Quality," S. Datar, S. Kekre and

        T. Mukhopadhyay, ORSA/TIMS, Las Vegas, May 1990.

32.  "Strategic Impacts of IT Investment in the Financial Services Sector," A. Barua, C.  H.  Kriebel and

       T. Mukhopadhyay, ORSA/TIMS, Philadelphia, October 1990.

33.  "Operational Impacts of Electronic Data Interchange," T. Mukhopadhyay, S. Kekre and F. Riggins,

       ORSA/TIMS, Philadelphia, October 1990

34.  "Strategic Costing of Product Designs," S. M. Datar, S. Kekre and T. Mukhopadhyay, ORSA/TIMS,

       Philadelphia, October 1990.

35.  "Measuring the Business Value of Information Technologies: An Empirical Study," A. Barua,

       C. H. Kriebel and T. Mukhopadhyay, Workshop on Information Systems and Economics,

       Copenhagen, December 1990.

36.  "Computer Resource Allocation with Competing Participants," R. Nadiminti, T. Mukhopadhyay and

       C. H. Kriebel, Workshop on Information Systems and Economics, Copenhagen, December 1990.

37.  "A Model of Network Externalities with Competing Participants," F. J. Riggins, C. H. Kriebel and

        T. Mukhopadhyay, Workshop on Information Systems and Economics, Copenhagen,

        December 1990.

38.  "A Model of Network Externalities with Competing Participants," F. J. Riggins, T. Mukhopadhyay

        and C. H. Kriebel, ORSA/TIMS, Nashville, May 1991.

39.  "Impacts of Electronic Data Interchange: An Empirical Study," S. Kekre and T. Mukhopadhyay,

       ORSA/TIMS, Nashville, May 1991.

40.  "Impact of Information Technology Support on JIT Performance: An Empirical Investigation,"

        K. Srinivasan, S. Kekre and T. Mukhopadhyay, ORSA/TIMS, November 1991, Anaheim, CA.

41.  "Risk Aversion and the Value of Information," R. Nadiminti, T. Mukhopadhyay and C. H. Kriebel,

        Workshop on Information Systems and Economics, New York, December 1991.

42.  "Impact of Supplier Material Flow Complexity and Information Technology  Support  on  JIT 

      Performance:  An  Empirical Investigation," K. Srinivasan, S. Kekre, and T. Mukhopadhyay,

       Workshop on Information Systems and Economics, New York, December 1991.

43.  "Simultaneous Cost Engineering," S. M. Datar, S. Kekre, T. Mukhopadhyay and K. Srinivasan,

       2nd Conference on Financial Economics and  Accounting, SUNY Buffalo, 1991.

44.  "Does Information Networking Provide Competitive Advantage or Improve Operations or Both or

       None?," ORSA/TIMS, Orlando, April 1992.

45.  "Impact of Information Technology on Toll Collection at the  Penna Turnpike," T. Mukhopadhyay,

      J. Lerch and V. Gadh, ORSA/TIMS, Orlando, April 1992.

46.  "Impact of Information Technology on Toll Collection at the Pennsylvania Turnpike,"

       T. Mukhopadhyay, J. Lerch and V. Gadh, International Conference on Information Systems, 1992.

47.  "Impacts of Electronic Data Interchange on Inventory, Quality and Performance," S. Kekre and

       T. Mukhopadhyay, Workshop on Information Systems and Economics, Dallas, December 1992.

48.  "Licensing and Acquisition of New Information Technology Products," P. Davamanirajan,

        T. Mukhopadhyay and C. H. Kriebel, Workshop on Information Systems and Economics,

        Dallas, December 1992.

49.  "The Business Value of Information Technology Investments in Global Wholesale Banking,"

        P. Davamanirajan, T. Mukhopadhyay, C. H. Kriebel and R. J. Kauffman, Workshop on Information

        Systems and Economics, Orlando, December 1993.

50.  "Business Value of Information Technology: A Study of Electronic Data Interchange,"

       T. Mukhopadhyay S. Kekre and S. Kalathur, Workshop on Information Systems and Economics,

       Orlando, December 1993.

51.  "Drivers of Software Development Cost and Product Quality: An Empirical Analysis," M. Krishnan,

      S. Kekre, C. H. Kriebel, T. Mukhopadhyay, and M. Kellner, Workshop on Information Systems

      and Economics, Orlando, December 1993.

52.  "Information Technology Applications and Productivity:  An Empirical Study," T. Mukhopadhyay

       and K. Srinivasan, Workshop on Information Systems and Economics, Vancouver 1994.

53.  "Optimal Ownership Structures and Subsidy Mechanisms for IOS Evolution," F. J. Riggins and

       T. Mukhopadhyay, Workshop on Information Systems and Economics, Vancouver, 1994.

54.  “Assessing the Productivity Impacts of IT Applications,” T. Mukhopadhyay and V. Gadh, Workshop

      on Information Systems and Economics, London, 1995.

55.  "An Empirical Analysis of Software Cost and Quality:," M. Krishnan, S. Kekre, C. H. Kriebel,

      T. Mukhopadhyay, and M. Kellner, Workshop on Information Systems and Economics, London, 1995.

56.  “Systems Design, Process Performance and Economic Outcome,” P. Davamanirajan,

       T. Mukhopadhyay, C. H. Kriebel and R. J. Kauffman, Workshop on Information Systems

        and Economics, Cleveland, 1996.

57.  “An Economic Assessment of an Electronic Inter-Bank Payment System,” E. S. Jallath-Coria,

      T. Mukhopadhyay and A. Yaron, Workshop on Information Systems and Economics, Atlanta, 1997.

58.  “Business Value of Electronic Commerce,” Third Edispuut Conference on Electronic Commerce,

       Utrecht, the Netherlands, 1998.

59.  “Who’s shopping on-line? An exploratory Study” K. Srinivasan, T. Mukhopadhyay, R. Kraut, S. Kiesler

       and W. Scherlis, Workshop on Information Systems and Economics, New York, 1998.

60.  “Contracts in offshore software development: An empirical Analysis,” A. Gopal, T. Mukhopadhyay

       and K. Shivaramakrishnan, Workshop on Information Systems and Economics, Charlotte, 1999.

61.  “An empirical analysis of the antecedents of Internet search engine choice,” R. Telang,

      T. Mukhopadhyay and R. Wilcox, Workshop on Information Systems and Economics, Charlotte, 1999.

62.  An Empirical Evaluation of the Economic Value of Network Externalities in a Payment Network

      Eduardo S. Jallath-Coria, Tridas Mukhopadhyay, Sandra Slaughter, Amir Yaron, Workshop on

      Information Systems and Economics, Brisbane, 2000.

63.  Competition between Search Engines:  Rahul Telang, Uday Rajan, Tridas Mukhopadhyay, Workshop

       on Information Systems and Economics, Brisbane, 2000.

64.   “Dynamic Pricing and Quality Differentiation,” A. Ghose, Tridas Mukhopadhyay, U Rajan and

        V Choudhary, Workshop on Information Systems and Economics, New Orleans, 2001.

65.  “Impact of Personalization on Product Price and Quality,” S. Wattal, R. Telang and T. Mukhopadhyay,

       Workshop on Information Systems and Economics, Barcelona, 2002.

66.  “Impact of Referral Services on Channel Profits: Competition between Manufacturers and

      Infomediaries,” A. Ghose, T. Mukhopadhyay and U. Rajan, Workshop on Information Systems and

      Economics, Barcelona, 2002.

67.  “Public or Private? The Choice of Business Model of Electronic Business-to-Business Marketplace,”

      B. Yoo, V Choudhary and T. Mukhopadhyay, Workshop on Information Systems and Economics,

      Barcelona, 2002.

68.  “Competition between Manufacturers and Infomediaries: Impact of Referral Services on Channel

      Profits,” A. Ghose, T. Mukhopadhyay and U. Rajan, CIST-INFORMS, 2002

69.  “A Solution to the Failure of Security Software Market: Risk-Sharing Contract,” B C Kim, P Y Chen

      and T. Mukhopadhyay, Workshop on Information Systems and Economics, Seattle, 2003.

70.  “Monopoly, Software Quality and Liability,” B C Kim, P Y Chen and T. Mukhopadhyay, Workshop on

       Information Systems and Economics, Washington DC, 2004.

71.  “Enterprise Software Market: Compatibility and Pricing,” with A Agarwal, and P Y Chen, Workshop on

      Information Systems and Economics, Irvine CA, 2005.

72.  "An Economic Analysis of Software Market with Risk-Sharing Contract" with B. C. Kim and P. Chen,

       Workshop on the Economics of Info Security, Boston 2005.

73.  “Impact of Internet Referral Services on the Supply Chain,” A. Ghose, T. Mukhopadhyay and U.

       Rajan, Informs, Pittsburgh, 2006.

74.  "Optimally securing interconnected information systems and assets,” with V. Kumar and Rahul

       Telang, Workshop on Information Systems and Economics, Evanston, IL, 2006.

75.  “Impact of Referral Services on Channel Profits,” with A. Ghose and U. Rajan, Invited Workshop,

      University of Michigan, 2006.

76.  “On-demand Enterprise Software: the Software as a Service Model.” With Bao-Jun Jiang and
Pei-yu Chen. Wise 2007, Montreal.

77.  “Matching Project Managers to Outsourced Information Technology Projects: An Empirical

    Study,” with N Langer and S Slaughter, Informs, Seattle, 2007.

78.  “Beyond Simple Plug and Play: Theory of Alliances in the Software Industry,”
       with Ashish Agarwal and Pei‐yu Chen, Wise 2008, Paris.

79.  “Voluntary Open-Source - The Effect of Appropriability, Externality, and Uncertainty,” with Ma, Liye, and

    Chen, Pei-Yu, International Conference on Information Systems, 2008.

80.  “Project Managers’ Skills and Project Success in IT Outsourcing,” with Langer, Nishtha,
and Slaughter, Sandra, International Conference on Information Systems, 2008.

81.  IT Infusion and its Performance Impacts: An Empirical Investigation of E-Procurement in the Service Industry”
with S Yu, A N Mishra, A Gopal and S Slaughter, Conference on Information Systems and Technology 2008.

82.  “Information Personalization in a Two Dimensional Product Differentiation Model: Impact of Market Structure
and the Q-F Ratio,” with R Telang and S Wattal, HICSS, 2008.

83.  “Search Engine Advertising: Empirical Analysis of Advertiser’s Bids and Performance,” with Ashish Agarwal,
Poster Track,  Wise 2009, Phoenix.

84.  Attracting Whom? -- Managing User-Generated- Content Communities for Monetization with Liye Ma,
Onur Kesten, Proceedings of the International Conference on Information Systems, 2009.

85.  “IT Infusion and Its Performance Impacts: An Empirical Analysis of E-Procurement in the Service Industry”
with S Yu, A Mishra, A Gopal, Proceedings of the International Conference on Information Systems, 2009.

86.   “Seeking Variety: A Dynamic Model of Employee Blog Reading Behavior,” with P Singh and
N Sahoo, Wise 2010, St. Louis.

87.  “Modeling Blog Reading Dynamics,” with P Singh and N Sahoo, Winter Conference on
Business Intelligence, Salt Lake City, 2010.

88.  “Sponsored Search: Search Characteristics, Advertisers’ Bids and Performance,” with
Ashish Agarwal, Conference on Information Systems and Technology, Austin, 2010.

89.  “Modeling Blog Reading Dynamics,” with P Singh and N Sahoo, SCECR, Austin, 2010.

 

 

90.  Purdue University, 1990.

91.  SUNY, Buffalo, 1991.

92.  UC Irvine, 1994.

93.  University of Pennsylvania, 1994.

94.  SMU, 1994.

95.  University of Houston, 1994.

96.  New York University, 1994.

97.  University of Texas at Arlington, 1994.

98.  University of Texas at Austin, 1994.

99.  UCLA, 1994.

100.    University of Southern California, 1994.

101.    University of Pittsburgh, 1995.

102.    University of Rochester, 1995.

103.    University of Washington, 1996.

104.    University of Pittsburgh, 1997.

105.    Georgia State University, 1997.

106.    University of Michigan, 1998.

107.    University of Arizona, 1998.

108.    Ohio State University, 1998.

109.    University of Maryland, 1998.

110.    Southern Methodist University, 1999.

111.    University of Maryland, 2001.

112.    University of Washington, 2002.

113.    University of Rochester, 2002.

114.    Purdue University, 2004.

115.    University of Texas, Dallas, 2004.

116.    University of Maryland, 2007.

117.    Emory University, 2007.

118.    University of Washington, 2007.

119.    New York University, 2007.

 

Editorial Roles on Publications

 

·         Senior Editor, Information Systems Research, 2000-2003.

·         Senior Editor, Journal of the Association for Information Systems, 2002-2003.

·         Associate Editor, Information Systems Research, 1994-2000.

·         Associate Editor, Management Science, Interdisciplinary Department, 1999-2003

·         Associate Editor, Management Science, Information Systems Department, 2000-2003

·         Associate Editor, MIS Quarterly, 1997-1999.

·         Member Editorial Board, Journal of the Association for Information Systems, 1998-2001

·         Member, Editorial Board, Journal of Management Information Systems, 1995-.

·         Member, Editorial Board, Journal of Organizational Computing, 1995-97.

·         Associate Editor, Journal of Organizational Computing and Electronic Commerce, 1998-.

·         Associate Editor, Information Systems Frontiers, 1998-

·         Member of Review panel for the ICIS Dissertation Competition, 1993, 1994.

 

Awards, Prizes, Honors

·         CART Research Frontier Award, Tepper 2005

·         Distinguished PhD Alumnus Award, University of Michigan Business School, 2004

·         Best Paper Award, International Conference on Information Systems, New Orleans, 2001.

·         List of Top MIS Researchers, “An Assessment of Individual and Institutional Research

      Productivity in MIS,” In, K S, K Y Kim and J S Kim, Decision Line, December / January 1998.

·         Best Paper, MIS Quarterly, 1995

·         Xerox Research Chair of the Graduate School of Industrial Administration, 1988-89.

·         Fellowships of the University of Michigan, 1984-86.

·         Doctoral Consortium, International Conference on Information Systems, Tucson, 1984.

·         Dykstra Award for Teaching Excellence, University of Michigan, 1983.

·         Honor Roll for outstanding academic performance, Indian Institute of Management, 1981.

·         Indian Carbon Award for outstanding academic performance, Indian Institute of Management, 1980.

 

Service at CMU

 

·         Chair, IS Faculty Hiring Committee, 2010-2011

·         CMU Faculty Senate Member 2011-

·         Tepper PhD Committee 2008-

·         MEAC, Tepper 2007-

·         INI Faculty Committee, 2007-

·         CMU Special Faculty Review 2007-09

·         Tepper Faculty Hiring Committee, 2007-08

·         IS Faculty Hiring Committee, 2007-09

·         IS Seminars, 2007-08

·         Special Faculty Committee, 2006-07

·         MSEC Task Force 2004-05

·         Ph.D. Committee Member - administrative work pertaining to admissions, exams, and review of

       doctoral students in Information Systems 1988-2003.

·         Member, Dean's Situation Assessment Committee, 1990.

·         Member, Review Committee for GSIA Research Centers, 1992.

·         MSIA Advisor, 1992-97.

·         Member, Dean’s Advisory Council, Spring 1997.

·         Member, Undergraduate Academic Action Committee, GSIA, CMU 1992-96.

·         MSIA Management Game Board Member, 1986-89, 1990-97.

·         IM Educational Affairs Committee, 1995-97.

·         GSIA Seminar Series Committee, 1994-1997.

·         Member of CMU Committee for the development of a masters program in IS, 1998.

·         Member, Search Committee for CMRI (Carnegie Mellon Research Institute) Director, 1997.

·         Member, Faculty Development Grant Committee, 1994-95.

·         Chair, Faculty Development Grant Committee, 1995-96.

·         Member, Information Networking Institute Executive Committee, 1996-99.

 

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