I am a PhD candidate in Operations Management at Tepper School of Business. My advisor at Tepper is Prof. Sridhar Tayur. I also work closely with Profs. Mustafa Akan, Soo-Haeng Cho, Kinshuk Jerath, and Fuqiang Zhang on various operations management topics. My program is jointly offered by Tepper and Carnegie Mellon's Robotics Institute, where I work on intelligent agents under the supervision of Prof. Katia Sycara.

I am passionate about pursuing practice-driven and intellectually stimulating problems in the broadly defined field of operations management, but my main focus as a doctoral student has been healthcare operations management. Specifically, my research, based on collaboration with physicians, hospitals, pharmaceutical firms, and other healthcare organizations, focuses on understanding incentives in healthcare operations and improving efficiency of the health care delivery system in the U.S. My research has involved the following questions: What is really behind the unnecessary tests and procedures routinely ordered by physicians? Can the on-time delivery performance of flu shots be improved by better scheduling methods?  Does it really improve social welfare to provide registered organ donors with priority of receiving transplants? While my focal area has been healthcare operations, my theoretical interests have led me to problems in the interfaces of operations management and marketing.

In a research-oriented school like Tepper, one constantly gets excited by beautiful intellectual insights. But the fundamental purpose of a business school, I believe, remains business education. This entails providing students with necessary training—from core business speak to quantitative and computational tools to essential analytical skills—to prepare them for not only immediate challenges in their management practice but also for landscape-shifting changes in their long-run career development. I believe that effective business teaching is the result of a genuine interest in and passion for the field, and can be a major source of input to meaningful research that both satisfies our curiosity and is relevant—directly or indirectly—to the ever-changing business practice.

This site provides a brief overview of my education background, research, teaching, and reading interests. My complete job market package is available upon request.

Tinglong Dai

PhD Candidate, Operations Management
Tepper School of Business
Carnegie Mellon University
5000 Forbes Avenue
Pittsburgh, PA 15213-3890
Email: dai@cmu.edu or ieemdai@gmail.com
Phone: (412) 256-8188