Associate Professor of Information Systems Management and Policy

School of Information Systems & Management, Heinz College

Department of Engineering and Public Policy, College of Engineering

Carnegie Mellon University (contact: pedrof@cmu.edu)

PROFESSIONAL SERVICE

A. For the Broader Research Community

Editorial and Reviewer Roles

1.   Associate Editor, Management Science, 2020-

2.   Track-Chair, Digital Learning and IS Curriculum, International Conference on Information Systems, 2020

3.   Associate Editor, Information Systems Research Special Issue on Market Design and Analytics, 2019

4.   Track-Chair, Economics of IS, International Conference on Information Systems, 2019

5.   Reviewer, Division of Social and Economics Sciences, National Science Foundation, 2018

6.   Associate Editor, Management of Information Systems Quarterly, 2017-20

7.   Associate Editor, Information Economics and Policy, 2017-

8.   Associate Editor, Economics of Information Systems, International Conference on Information Systems, 2017

9.   Associate Editor, Management of Information Systems Quarterly Special Issue on Big Data and Analytics, 2017

10. Associate Editor, Electronic Commerce, Research and Applications, 2014-19

11. Reviewer for the following journals: Management Science, Management Information Systems Quarterly, Information Systems Research, Marketing Science, Journal of Marketing Research, Journal of Management of Information Systems, Decision Support Systems, Electronic Commerce Research and Applications, Journal of Public Economics, Information Economics and Policy and Telecommunications Policy

12. Reviewer for the following conferences: International Conference on Information Systems (ICIS), Conference on Information Systems and Technologies (CIST), NetMob – Scientific Analysis of Mobile Phone Datasets, International Conference on Complex systems (ICCS)

Organizing Committees, Program Committees and Session Chair

13. Member of the Program Committee for the Conference on Information Systems and Technology 2022, Indianapolis, IN, October 15-16

14. Member of the Program Committee for the Conference on Information Systems and Technology 2021, Newport Beach, CA, October 23-24

15. Member of the Program Committee for the Conference on Information Systems and Technology 2020, Virtual Event, November 7-8

16. Member of the Program Committee for the Conference on Information Systems and Technology 2019, Washington State Convention Center, Seattle, WA, October 19-20

17. Member of the Program Committee for NetMob 2019, hosted by Mathematical Institute, Oxford University, Oxford, UK, July 8-9

18. Member of the Organizing Committee for the Workshop on Information Systems and Economics 2018, to be hosted in San Francisco, CA, December 16-18

19. Member of the Program Committee for the International Conference on Complex Systems 2018, hosted by New England Complex Systems Institute, Cambridge MA, July 22-27

20. Session Chair for the Marketing Science Annual Conference 2017, session on “Social Media Referrals”, University of Southern California, June 7-10

21. Session Chair for the Marketing Science Annual Conference 2017, session on “CRM and Customer Churn”, University of Southern California, June 7-10

22. Member of the Program Committee for NetMob 2017, hosted by Vodafone at the Vodafone Theater, Milan, Italy, April 5-7

23. Session Chair for the Workshop on Information Systems and Economics, 2016 session on “Gig and the Sharing Economy”, Dublin, Ireland, December 14-15

24. Member of the Program Committee for NetMob 2015, hosted at Media Lab, Massachusetts Institute of Technology, Cambridge, April 8-10

25. Cluster Chair for Telecoms, Networks and Social Networks for the European INFORMS Annual Conference 2013, hosted at La Sapienza, University of Rome, Rome, Italy, July 1-4

26. Member of the Program Committee and Chair of the Organizing Committee for 9th Symposium on Statistical Challenges in E-Commerce Research 2013, Lisbon, Portugal, June 27-28

27. Member of the Program Committee for NetMob 2013, hosted by the Media Lab at Massachusetts Institute of Technology, Cambridge, May 1-3

28. Member of the Program Committee for the iConference 2013, hosted by the College of Information of the University of North Texas in Fort Worth, Texas, February 12-15

B. At Carnegie Mellon University:

29. Member of the Funding Committee for the Build Back Better (BBB) Grant to the Block Center, Heinz College, part of the Southwestern Pennsylvania proposal to the BBB Regional Challenge

30. Member of the Search Committee for a Cluster Faculty Hiring in Machine Learning / Artificial Intelligence, Data Science, Information Security and Behavioral Sciences, EPP (2022-23)

31. Member of the Search Committee for a Cluster Faculty Hiring in Information Systems, Information Security and Privacy, Heinz College (2022-23)

32. Grader for EPP qualifying examinations Part B (2022)

33. Grader for EPP qualifying examinations Part B (2021)

34. Member of the EPP Committee tasked to review Ph.D., Masters, and Bachelors curricula (2020-21)

35. Grader for EPP qualifying examinations Part B (2019)

36. Co-organizer of the Heinz Informal Lunch Seminar Series for the academic year 2019-20

37. Member of the Heinz College in the University’s Doctoral Mentoring Committee, CMU (2018-19)

38. Member of the Search Committee for two Faculty Positions in IS, Heinz College (2018-19)

39. Member of the Search Committee for a Faculty Position in IS and Privacy, Heinz College (2017-18)

40. Faculty from the Heinz College for the Cooper Dissertation Award Committee (2016)

41. Co-organizer of the Heinz Faculty Seminar Series (2015-16)

42. Member of the EPP Committee tasked to review Ph.D. qualifying examinations (2015-19)

43. Member of the EPP Committee tasked to review the policies for TAing in the Department (2013-14)

44. Member from the Heinz College for the Cooper Dissertation Award Committee (2014)

45. Member of the Faculty Committee tasked to review the strategy of the College of Engineering to develop Massive Open Online Education initiatives (2013-15)

46. Organizer of the EPP-Portugal research seminar series (2010-13)

47. Co-organizer of the Heinz Faculty Seminar Series (2012-13)

DIRECTOR, PH.D. PROGRAM IN EPP, CMU-PORTUGAL PROGRAM

As part of a large international partnership between Carnegie Mellon and Portuguese Universities, I developed a new dual PhD Program in Engineering and Public Policy offered jointly by Instituto Superior Técnico, University of Lisbon, the Faculty of Engineering of the University of Porto and CMU. Students in this program spend half the time before they graduate at CMU and the other half in one the Portuguese Universities. This arrangement allows graduating students to obtain two PhD diplomas in EPP: one from CMU and one from the Portuguese University they attend. I served as PhD Director since the inception of the program in 2007 until 2012. During this span of 5 years, the program funded 18 full-time PhD students with 5-year Ph.D. fellowships from the Portuguese NSF.

BOARD of DIRECTORS, KNOWLEDGE SOCIETY AGENCY (PORTUGAL)

I was commissioned by the Ministry for Science, Technology and Higher Education of the XVI Government of Portugal to work on the Governmental Program for the Development of the Information Society. The resulting program entitled “Connecting Portugal: A Program of Action in the Portuguese Government Technological Plan to Mobilize the Information and Knowledge Society”, was later implemented by the Portuguese Knowledge Society Agency (UMIC). I served as an Executive Member of the Board of Directors of UMIC between 2005 and 2009. In this position, I worked on several projects, including:

1. Deployment of broadband connectivity in all schools (9000+), with bandwidth upgrade both at the backbone level and in the last mile. Completed in 01/2006

2. Implementation of LANs in all middle/high schools (1200+), decreasing to 5 the number of students per computer connected to the Internet. Completed by 09/2008

3. Implementation of WLANs in all higher education institutions (70+), serving 320k+ college students. Completed by 12/2005

4. Development and online implementation of all academic and administrative services (38) in all universities (70+). Completed by 06/2008

5. Implementation of the Portuguese academic and scientific online library, 17k+ titles available, 8mil+ downloads (2005-2007). Negotiations with publishers finished in 10/2006

6. Development of the National Grid Computing (NGC) Initiative including monitoring applications for the CERN-LHC experiment. Launched call for research projects in April 2006. Upgraded NGC clusters from 400 to 6500 CPUs in December 2008

7. Design, development, and implementation of an online platform for information on health care to the public at large, partnership with Harvard Medical School. Beta version 1st Q2019

8. Launch of a new Fraunhofer Institute (in Portugal) for Applied Research on “Technology, Content and Services for Digital Inclusion”. Launched in 3rd Q2008 (1st Fraunhofer Institute outside Germany)

9. Implementation of Creative Commons licenses in Portugal, mobilization of practitioners nationwide among several communities: schools, universities, artists, writers, and media. Completed by 12/2006

10.Represented Portugal in the High-Level Group on Internet Governance at the European Commission (2005-09)