Samsung eCommerce Program, Suggested Readings
E-BUSINESS TECHNOLOGY
THE INTERNET
TCP/IP Tutorial and Technical Overview (IBM) [Note: this is almost 700 pages long. Just read Chapter 1.]
MOBILE E-BUSINESS, INTERNET 2 & TELEPHONY
Mobile Networking Through Mobile IP (Charles Perkins)
Background of Quality of Service (IPHighway)
Internet Protocol/Intelligent Network Integration Tutorial (IEC)
The Global Positioning System (Aerospace Corp., 11-page pdf file)
WEB PROGRAMMING & JAVA
Learning to Write Java (internet.com. tutorial)
XML FOR WEB INFORMATION EXCHANGE
XML: Structuring Data for the Web: An Introduction (Sall)
WEB ARCHITECTURE
Client-Server Software Architectures (SEI)
Enterprise JavaBeans Technology (Sun)
History of Distributed Object Oriented Technologies (Metronet)
COMPUTER SECURITY
Cryptography A-2-Z (SSH Communications Security Ltd.)
Identity Authentication and E-Commerce (M.D. Ford)
Network Intrusion Detection Systems (Fred Cohen)
Computer Viruses - An Executive Brief (Symantec)
Everything You Need to Know About Biometrics (CardTech/SecurTech)
ELECTRONIC PAYMENTS
Digital Money Online (inter://trader)
Beenz Means Business (BBC News)
CUSTOMER RELATIONSHIP MANAGEMENT
Customer Relationship Management: What Is It All About? (Barton Goldenberg)
Customer Relationship Management: Hot Topic or Hot Air (Hatton Blue)
MASS PERSONALIZATION
What is Personalization? (CNET)
Cookies (cookiecentral.com)
Data Mining: What Your Data Would Tell You if It Could Talk (Steinacher)
SEARCH ENGINES
Search Engine Features for Webmasters (searchenginewatch.com)
How Search Engines Rank Documents (van Eylen)
INTELLIGENT AGENTS
Is it an Agent or just a Program? A Taxonomy for Autonomous Agents (Franklin & Graesser)