Samsung eCommerce Program, Suggested Readings

E-BUSINESS TECHNOLOGY

 

THE INTERNET

TCP/IP Tutorial and Technical Overview (IBM) [Note: this is almost 700 pages long.  Just read Chapter 1.]

MOBILE E-BUSINESS, INTERNET 2 & TELEPHONY

Mobile Networking Through Mobile IP (Charles Perkins)

Background of Quality of Service (IPHighway)

Internet Protocol/Intelligent Network Integration Tutorial (IEC)

The Global Positioning System (Aerospace Corp., 11-page pdf file)

WEB PROGRAMMING & JAVA

Learning to Write Java (internet.com. tutorial)

XML FOR WEB INFORMATION EXCHANGE

XML: Structuring Data for the Web: An Introduction (Sall)

WEB ARCHITECTURE 

Client-Server Software Architectures (SEI)

Enterprise JavaBeans Technology (Sun)

History of Distributed Object Oriented Technologies (Metronet)

COMPUTER SECURITY

Cryptography A-2-Z (SSH Communications Security Ltd.)

Identity Authentication and E-Commerce (M.D. Ford)

Network Intrusion Detection Systems (Fred Cohen)

Computer Viruses - An Executive Brief (Symantec)

Everything You Need to Know About Biometrics (CardTech/SecurTech)

ELECTRONIC PAYMENTS

Digital Money Online (inter://trader)

Beenz Means Business (BBC News)

CUSTOMER RELATIONSHIP MANAGEMENT

Customer Relationship Management: What Is It All About? (Barton Goldenberg)

Customer Relationship Management: Hot Topic or Hot Air (Hatton Blue)

MASS PERSONALIZATION

What is Personalization? (CNET)

Cookies (cookiecentral.com)

Data Mining: What Your Data Would Tell You if It Could Talk (Steinacher)

SEARCH ENGINES

Search Engine Features for Webmasters (searchenginewatch.com)

How Search Engines Rank Documents (van Eylen)

INTELLIGENT AGENTS

Is it an Agent or just a Program? A Taxonomy for Autonomous Agents (Franklin & Graesser)