Course Description


This course provides participants with an understanding of the principles of Quality Management, as well as with a familiarity with the techniques of implementing quality strategies.  Students will have the opportunity to learn and experiment with the technical skills associated with quality management, and to formulate personal approaches to their application in the work environment.


No prior familiarity with the theory or practice of Quality Management is required as a prerequisite for this course; students who have been exposed to quality theory or practice will benefit from the opportunity to place these experiences into an integrate context.


The course is designed to be intellectually stimulating and professionally useful for students at any phase of their career development.