Center for Business Communication

Graduate School of Industrial Administration

Carnegie Mellon University


Case Clearinghouse & Library

Purpose: The CBC's Case Clearinghouse & Library was established to identify, catalog, and--in select instances--publish or distribute business case studies that communication faculty can use in MBA and undergraduate communication courses. While there are numerous case-method materials available from business schools, the number of cases focusing on issues from a communication perspective or allowing students to deliver a communication product remains limited. This case clearinghouse and library seeks to provide communication faculty with a collection of cases that simulate management situations, focus on management communication issues, require readers to develop rhetorical solutions, and result in sophisticated oral or written communication products.

Project Activities: One of the CBC's project activities involves facilitating the research, development and publication of a series of communication cases and distributing them to business communication faculty for use with students via the CBC On-line Clearinghouse & Library.

Contributing Cases: If you would like to see a case added to this collection, or if you would like the CBC to publish and distribute a case that you authored, contact the director of the CBC.

 

Carnegie Mellon University • Graduate School of Industrial Administration

Case Web Site:

http://www.andrew.cmu.edu/user/hajduk/CBC-home.html

NATCO Downsizing (Case # 2000-C01)

The NATCO case explores the management communication challenges that arise when a hypothetical telecommunication company finds itself forced to downsize the company and lay off employees. Case can be combined with the MIT Sloan article: Preserving Employee Morale during Downsizing. Case generates either oral or written communication products.

   

University of Virginia • Darden Business School

Case Web Site:

http://www.darden.edu/case/collection/index.htm

Listings coming soon

 
   

Harvard Business School

Case Web Site:

http://www.hbsp.harvard.edu/

Listings coming soon  
   

University Western Ontario • Ivey School of Business

Case Web Site:

http://www.ivey.uwo.ca/IveyPublishing/

Listings coming soon  
   

Massachusetts Institute of Technology • Sloan School of Management

Case Web Site:

http://mitsloan.mit.edu/smr

Preserving Employee Morale during Downsizing (Reprint 3927)

This 1998 article by Mishra, Spretizer, and Mishra shares insights and strategies for maintaining morale among the surviving employees and how to separate employees while maintaining a measure of dignity. Strong emphasis on the role communication should play in this situation. Article can be combined with the CMU case: NATCO Downsizing.

   

University of Notre Dame • Mendoza College of Business

Case Web Site:

http://www.nd.edu/~buscomm/

   

 

Contact Information:
Dr. Thomas Hajduk, Director
Center for Business Communication
Carnegie Mellon University
Graduate School of Industrial Administration
GSIA Building, Room 331
Frew & Tech Streets
Pittsburgh, PA 15213-3890
Center: 412-268-5870
Office: 412-268-1370
Fax: 412-268-3890
E-mail: hajduk@andrew.cmu.edu
CBC Web Site: http://www.andrew.cmu.edu/user/hajduk/CBC-Home.html
Hajduk Web Site: http://www.andrew.cmu.edu/user/hajduk