This is
an advanced health care quality and performance improvement course focused on current leading theories of quality
management and
performance improvement as applied to health care organizations.
Students
are expected to have read the IOM publications To
Err is Human: Building a Safer Health System (1999) & Crossing the Quality Chasm: A New Health System for the 21st Century (2001)
HEALTH
CARE QUALITY
IOM Introductory/Refresher
Lecture
(Go to Course Blackboard – Course Documents folder – Lectures for week 1 in
podcast or audio file)