an advanced health care quality and performance improvement course focused on current leading theories of quality
performance improvement as applied to health care organizations.
are expected to have read the IOM publications To
Err is Human: Building a Safer Health System (1999) & Crossing the Quality Chasm: A New Health System for the 21stCentury (2001)
Lecture(Go to Course Blackboard – Course Documents folder –Lectures for week 1 in
podcast or audio file)