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on the above link to view videos
Instructor:
Thomas G. Lundquist, MD, MMM, CPE, FACPE
Foster Plaza
2
425 Holiday Drive
412-400-4327
e-mail: toml@andrew.cmu.edu
e-mail2: tlundquist@wexfordhealth.com
Course WEB
Site:
This
course uses a Blackboard WEB site. Assignments,
readings, correspondence, etc will be posted here.
Be
sure to check this site regularly for updates.
URL to Course: http://www.cmu.edu/blackboard
Description:
This is an advanced quality
management and performance improvement course focused on current leading
theories of quality management and performance improvement as applied to health
care organizations. It is expected that
students have a working knowledge of and have read the Institute of Medicine’s
landmark publications To Err is Human: Building a Safer Health System
(National Academy Press November 1999) and Crossing the Quality Chasm: A New
Health System for the 21st Century (National Academy Press
– March 2001).
Various approaches to
quality management and performance improvement will be discussed and
debated. Current ideas and approaches to
improving the health care system(s) will be presented through articles,
publications and lectures. Students will
be expected to share their individual and organizational experiences and those
experiences will be discussed and debated as to effectiveness, efficiency and
quality of clinical, operational and fiscal outcomes.
This course will rely on
four primary learning tools.
- Lectures – will introduce the quality
management and performance improvement topics for discussion and provide
the framework for discussion
- Readings – will provide students with current and
leading observations of quality management and performance improvement
being employed in various health care settings.
- Assignments – provide each student a
chance to share and evaluate their own experience in health care quality
management and performance improvement efforts and to incorporate the wealth
of knowledge they have gained in their current and past roles with that of
the course content of the MMM.
Assignments will be shared with the class via Blackboard in order
to stimulate discussion as to how each student’s experience provides
valuable support or contrast to the theories and approaches being
discussed.
- Discussion boards – will be the major
focal point for the discussion for the course. All
students will be encouraged to regularly participate in the discussion
boards. Every couple of days,
different topics and questions will be posted for discussion and
debate. The instructor will
regularly participate in discussion boards to facilitate the discussion
and maintain its focus. Because of
the wide variety of topics related to Quality Management & Performance
Improvement as it relates to Health Care, it is expected that each student
will make an effort to view and contribute to the discussion board on a
nearly daily basis during the course.