Increase manager responsibility -- rink managers don’t appear to take part in many of the processes -- budgeting, planning, evaluating. Give them a seat at the table.

Measure costs accurately -- Many indirect expenses under current system and difficult to get a handle on true operating costs

If fees increased 25 percent, they would break even on direct operating costs

(not including management allocation) A 25 percent fee increase would be comparable to the other public skating facilities in the county, and still below the private rinks.

Capital expenditures -- meet immediate needs (chiller, boiler)

Needs assessment -- prioritize future improvements as part of overall plan

This also comes into play when contracting out, because it puts the county in a better bargaining position (complete knowledge is good!)