Scenario 1 of 6  

Chuck, an industrial furniture salesman, "logs on" to Netcenter at 6 am- two hours eariler than he normally does. PEPE, Chuck's on-line agent suggests a local Delicatessen for breakfast- they brew Starbuck's coffee, Chuck's favorite. Chuck, being unfamialar with the area, takes PEPE's suggestion, clicks on Deli's Web site link and orders.

Chuck is deep in thought, trying to reconcile weather reports and his travel itnerary when breakfast is delivered. Chuck hopes his flight does not get cancelled. He glances at the photograph of his wife that always adorns his Netcenter space and sighs.

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